In addition to Shopify's default order confirmation email, many merchants also use the Klaviyo: Email Marketing & SMS app to send additional marketing communications to customers.

You can integrate Klaviyo with your Shopify theme and easily set it to send an email or SMS every time someone purchases a Single SKU bundle or a Multiple SKU bundle that includes a discount. Some examples of potential uses are:

By utilizing extra marketing communications alongside Kitenzo you can increase engagement and provide a more memorable customer experience.

In this guide, we'll break down the process of setting up Klaviyo order confirmations into three parts:

Continue scrolling down for a written step-by-step guide.

If you already have a Klaviyo account connected to your Shopify store then you can skip to Part 2.

Otherwise, use the following steps to get started!

Step 1: Install the Klaviyo app via the Shopify App Store.

Step 2: Create an account and log in.

Step 3: Follow the instructions to link your store's information (or skip if not required).

Step 4: Open your Theme Editor, navigate to App embeds, and activate Klaviyo.

When your Klaviyo account is set up and ready to use, you can then create your flow.

The following steps will detail how to create an Order confirmation flow. Essentially, this means the app will automatically send a communication to your customers when an order is placed. Don't worry though, the flow won't start working until you decide to publish it.

Step 1: Go to Flows on the left side menu.

Step 2: Click Create Flow in the top right corner.

Step 3: Select Send order updates located in the Browse by goal section.

Step 4: Choose Order confirmation flow and then click Create a flow.

Step 5: Name your flow and click Create flow to proceed.

Step 6 (optional): Your new flow will display, which includes both SMS and email blocks by default. Remove any unwanted actions if applicable. For example:

Step 7 (optional): Customize your communication templates. This is where you can decide what you want to send to your customers.

Your flow is almost complete. Don't publish it just yet, because next, we'll add a trigger that will send your communication only when a Kitenzo bundle has been ordered.

With your flow and communication templates ready to go, the final step is to add a trigger filter.

Step 1: Select the trigger block at the start of the flow.

Step 2: On the Trigger setup menu, click Trigger filters and then Add a trigger filter.

Step 3: To enable the flow to trigger for both Standard, 'Legacy - Single SKU' and 'Legacy - Separate SKU' bundle orders with discounts, two trigger filters are needed.

Add the first filter: Collections > List > contains > Kitenzo Products (this is the Standard and 'Legacy - Single SKU' trigger filter)

Click OR to add a second trigger filter underneath.

Add the second filter: Discount Codes > Text > contains > Discount for bundle (this is the 'Legacy - Separate SKU' trigger filter for bundles with discounts)

Step 4: Publish your flow. To do this, click Update Action Statuses in the top right corner. Then select Live from the dropdown box. This will apply to all action statuses (e.g. SMS and Email).

Congratulations - your Klaviyo Kitenzo flow is now live!