Question: Can customers enter discount codes at the checkout for bundles created in Bundle Builder?
Answer: Yes, but only with Single SKU bundles.
Shopify limitations with discount codes
Discount codes can be added through your Shopify admin space. You can create fixed value, percentage, or shipping discounts on products, collections, or variants in your store.
For more information, click here to read Shopify's help guide on discount codes.
If you create Single SKU bundles using Bundle Builder, your customers will be able to enter discount codes at the checkout as normal. However, due to limitations with the Shopify draft orders platform, discount codes cannot be applied to Multiple SKU bundles.
✅ Discount codes can be applied to Single SKU bundles.
✅ Discount codes can be applied if a Single SKU bundle order also contains non-bundle products.
❌ Discount codes cannot be applied to Multiple SKU bundle orders.
❌ Discount codes cannot be applied if a Multiple SKU bundle order also contains non-bundle products.
Why are Multiple SKU bundles affected?The reason it's not possible to use discount codes with Multiple SKU bundles is because this bundle type uses Shopify's system of draft orders.
To learn more about draft orders, click here to read Shopify's guide.
Essentially, Shopify does not allow discount codes to be applied to any draft orders. This applies to all third-party apps which rely on draft orders to function. It's a common obstacle that many third-party app developers face when using draft orders - and is not exclusive to Bundle Builder.
I have to offer discount codes - what should I do?
If you would like to give your customers the option to use a discount code, you must ensure that you create Single SKU bundles. This will allow your customers to input discount codes when they get to the checkout.
Please be aware that Single SKU bundles are generated by the app using a different method. To learn more about the differences between Single SKU bundles and Multiple SKU bundles, please click here to read our guide on choosing bundle types.
Alternative ways to add discounts to Multiple SKU bundles
While traditional Shopify discount codes are not compatible with the Multiple SKU bundle type, Bundle Builder gives you plenty of alternative options to create both flat and tiered discounts for Single SKU and Multiple SKU bundles, such as:
- Percentage discount
- Fixed discount
- Fixed price
These discounts can be easily added as part of the bundle setup process. To find out more about adding discounts, read our guide: How to Build a Bundle Step 3: Pricing