To uninstall Kitenzo navigate to your installed apps.

Click the three dots to the right of Kitenzo, and in the dropdown menu click 'Uninstall'.

Removing Kitenzo from your store will ensure you are not charged by Shopify going forward. Once removed, this informs the Shopify system to stop any charges for the app.

After you uninstall Kitenzo, you may need to perform some admin tasks.

The first thing you'll want to do is remove any direct links to your Bundle URLs from menus, text, embedded images, announcement bars, etc. Customers who click these links will be directed to a non-functioning page.

Additionally, you have the option to:

If you're thinking of reinstalling Kitenzo in the near future, it's safe to leave the above components on your store, so you can continue using your existing bundles when you return. When you reinstall Kitenzo, the app will automatically link up with these components, saving you from creating your bundles all over again.

However, if you're not planning on reinstalling Kitenzo, we still recommend that you leave a couple of these components on your store - at least for a short period of time. We'll explain why and speak about each component in more detail below.

After Kitenzo has been uninstalled, several files will still exist within your theme. The app does not automatically remove these remnant files, so manual removal is required if you're not going to reinstall Kitenzo in the future.

You'll be able to spot these files easily in your code editor. They all contain bundlebuilder within their file names.

The collection titled Kitenzo products (which is generated automatically by the app) contains all the bundles you created. Without the app, your bundles will stop functioning and your customers won't be able to purchase them.

Many merchants who regularly return to Kitenzo to offer seasonal sales or limited-time deals prefer to leave this collection on their store. By doing so, your bundles will be ready to use when you reinstall. Simply exclude the collection from your available sales channels.

If you're unlikely to reinstall the app, it's safe to delete the collection.

Deleting the app won't automatically remove your dummy products - these will remain within your Shopify admin under Products. We advise leaving these for a short period of time after uninstalling - as they'll be needed if customers decide to return orders to your store.

After uninstallation, we recommend archiving these dummy products, so they aren't accessible on your store. Customers won't be able to purchase bundle products, but if they do click on them, the pages may look 'broken' and redirect to an error message after the app is uninstalled.

After your returns period has passed, you can safely delete these dummy products from your store if you're sure you won't need them.